We are pleased to announce the following vacancy in the Quality and Service Assurance Department within the Technology Division.
Engineer - OSS Database
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:Reporting to the Senior Manager-OSS, the position holder will be responsible for development and support of databases used for network KPI reporting.
He or she will manage the development and support of Cellbase; collection of all network elements parameters, configuration and measurements data; automation of tasks performed during network planning, configuration and optimization; development of service dashboards and gauges and support & train users. He or she will also perform maintenance tasks to ensure the smooth running of all the network KPI reporting databases in use within Technology Division.Key Responsibilities:
Ensure system and service availability for all Network KPI’s Databases and Cellbase;Ensure all faults reported are resolved within agreed timelines;Document resolutions and resolve tickets;Follow up with the vendor or 3rd parties to ensure all escalated tickets are resolved;Planning and performing changes on all Network KPI’s databases and Cellbase system;Documentation of all changes;Development of configuration databases, measurement databases and Network KPI’s databases;Participate in implementation, support and integration of all new network elements to Network KPI databases;Ensure all new systems meet Safaricom standards;Development of planning, configuration, network inventory tools and optimization tools;Provide support and maintenance of all network tools used within technology;Development of workflow to support life cycle of network building and support;Development of service dashboards;Development of gauges for all network elements;Ensure all new databases and systems developed meet Safaricom Minimum Baseline Standards;Ensure any new vulnerability identified within databases and Cellbase are fixed;Assist Internal and External auditors while auditing Network KPI databases and Cellbase systems.Honors Degree in Computer Science/IT Systems/Engineering;2-3 years experience on Busy IT environment. Experience on Databases, Unix, Windows Operating Systems and knowledge in Networking.2-3 years Software development and shell scripting experience e.g. Perl, Java, .NET, PHP, C++, etc.If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Tuesday 27th January 2015.
The Senior Manager Talent and Resourcing,
Safaricom Limited
Nairobi
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