We are looking for talented and motivated people in a variety of roles.At Kenya Orient, you will have an opportunity to join a team who are warm, professional and experts in their fields.
As a successful candidate, you will work in a fun, highly innovative and engaging environment suitable for providing Unique, Relevant and Innovative insurance solutions that exceed our client’s expectations.
1. Job Title: Audit Supervisor
Location: Head Office
Division / Department: Audit and Compliance
Immediate Supervisor: Audit and Compliance Manager
Overall Responsibility:
The position is responsible for carrying out audits with a view to ensuring compliance with technical, operational, regulatory and corporate governance through adherence to KOIL procedures.
Key Tasks, Duties and Responsibilities
Review audit assignments including proper planning, audit testing, schedule and developing audit program, working papers or documentation, disclosure of audit finding and audit report drafting in close liaison with the audit and compliance manager.Participate in the preparation of the strategic and risk based audit plan aligned to the company objectives.Carry out routine audits and adhoc audits, compile quality and timely detailed findings, implications and make necessary recommendations to management for system and controls improvements.Carry out special investigations and make recommendations as necessary.Assist in identifying and investigating possible risk areas and reporting to management.Assist in systems review with a view to advising on areas that need to be strengthened.Assist in the review of internal procedures within the company processes.Assist with preparation of reports to management and the board audit committee.Carrying out reviews and supervision on staff performance in the Department.Prepare training materials and assist in training of staff on Audit and compliance issues.Assist in the follow-up of on status of implementation of both internal and external auditors’ recommendations.Performing any other duties as required from time to time.Requirements
A bachelor’s degree in commerce or equivalentCPA (K) or equivalentCISA qualificationFour (4) years’ experience in internal audit or in a professional audit firm three (3) of which should be at section Head level or aboveCompetencies
Strong analytical, communication and decision making skillsKnowledge in International Auditing standardsKnowledge of insurance principles and practiceHands on IT knowledge and system/compliance audits2. Job Title: Claims Executive
Location: Head Office
Division / Department: Claims Department
Immediate Supervisor: Claims Supervisor
Overall Responsibility:
The position is responsible for opening new claims and processing of non-legal Claims in line with the company policy
Key Tasks, Duties and Responsibilities
Open and acknowledge new claimsAppoint service providers within the set benchmarks, review their reports and process claims as necessary.Initiate recovery from negligent third parties and promptly hand file to Legal Section for follow ups.Ensure payment to policyholders and service providers within stipulated company benchmarks.Maintain registers and adequate claims reserves.Respond to correspondence and/or queries relating to claims falling under area of responsibility.Make recommendations on settlements of claims falling under area of responsibility.Prepare claims reports e.g. monthly theft report, monthly salvage report and any other reports which may be required from time to time.Deputize the Senior Claims ExecutivePerform any other duties as required from time to time.Requirements
Bachelor’s degreePass in at least two ACII papers or equivalent2 (Two) years’ relevant experienceCompetencies
Basic underwriting and legal knowledgeKnowledge on insurance products and servicesGood negotiation skillsAnalytical thinking and flexibilityExcellent customer handling skills3. Graduate Apprentice
At Kenya Orient Insurance, we take pride in our highly qualified professionals who deliver our mission everyday to provide Unique, Relevant and Innovative insurance solutions that exceed our customer’s expectations.
We are seeking to recruit Five (5) Fresh University Graduates from all disciplines to join our team of professionals as Graduate Apprentices’.
Kenya Orient offers a Graduate Apprentice Program to groom fresh talent of different academic disciplines into future leaders.
The Graduate Apprentice Program lasts for eighteen months during which trainees work as full time employees and receive extensive training, whilst they perform their role and in real work situations.
To join the Graduate Apprentice Program, applicants are expected to have met the following minimum requirements:
Have attained a Bachelors degree with a minimum of second class honours upper division from a recognized university and must have graduated in 2013 or graduating in 2014Possess excellent communication skills both written and oral;Demonstrate innovation and creativityDemonstrate problem solving and negotiating skills;Have Excellent IS skills;Evidence of holding positions of responsibilityAble to demonstrate planning and organizing skills and the ability to work in a team;Ability to work in a team and have interpersonal skills;4. Job Title: Accounts Executive (Branch)
Location: Mombasa and Kisumu
Division / Department: Finance
Immediate Supervisor: Branch Manager / Manager – Finance
Overall Responsibility:
To execute the branch level finance function as directed by head office to support revenue assurance and credit control.
Key Tasks, Duties and Responsibilities
Ensure all revenue is promptly and correctly receipted.Perform weekly cash counts and prepare imprest replenishments for the branch.Receive post dated cheques and ensure they are banked on time.Ensure daily banking and daily monitoring of returned cheques and notification to Accounts Assistant (Bank Reconciliation) in copy to Branch Operations Manager & Senior Accountant.Respond to all General ledger reconciliation queries.Assist the branch manager with budgetary controls.Confirm premium receipt as part of claim processing and report to the AccountsExecutive-Branch Accounts.Advice on Intermediary Commission related issues.Monitor collections and advice the Senior Accountant-Credit Control.Revenue Assurance-Ensure minimal leakage through compliance through accurate receipting.Manage the Fixed Asset Transfer forms and update the branch fixed asset registerAdminister the branch stationary and receive and reissue Certificates to the underwriting function of the branch.Filing of all payments vouchers and maintaining filing system.Any other duties that may be assigned from time to time.Requirements
A bachelor’s Degree in commerce or Business AdministrationPart qualification in CPA (Part 2)2 years relevant working experienceCompetencies
Basic financial reporting skillsBasic budget formulation, financial analysis & IT skillsExcellent analytical, communication and customer handling skills5. Job Title: Internal Assessor
Location: Head Office
Division / Department: Claims
Immediate Supervisor: Assistant Manager Claims – Non Legal
Overall Responsibility:
This position is responsible for the summative and formative internal verification of assessment reports.
Re-inspect motor vehicles and assess small damages
Key Tasks, Duties and Responsibilities
Scrutinize all the assessment reports submitted by the assessors and recommending the next course of action.Ensure that all assessors conduct themselves professionally and ethically and make recommendations where action is warranted.Re-inspect all motor vehicles within Nairobi after repairs are concluded by the garages.Recommend for a second assessment on accident vehicles outside Nairobi whenever necessary.Assess and authorize small damages (up to Kshs. 100,000) without involving external assessors.Prepare analysis assessment reports for damages below Kshs.200, 000 and authorize repairs without a second opinion unless where necessary.Carry out a second assessment on all vehicles whose estimated damage is more than Kshs.200, 000 and authorize their repairs immediately after making the necessary adjustments.Appoint an assessor for all cases estimated above Kshs.500, 000 assessed for a second opinion before authorizing repairs.Isolate and carry out repairs audit for the specific cases identified at the time of scrutinizing the claim form and assessment reports.Determine the reserve amount and update as appropriate.Carry out random checks on garages and provide recommendationsPrepare monthly reports giving claims change indicators.Any other duties as may be allocated by the management.Requirements
Degree or Diploma in Automotive or Mechanical EngineeringCertification in Insurance will be an added advantage2 years working experienceCompetencies
Knowledge in insurance products and servicesBasic knowledge claims management/handlingExcellent analytical, communication and customer handling skillsAbility to build relationships and good report writing skillsGood understanding of asset valuation and assessment6. Job Title: Legal Officer
Location: Head Office
Division / Department: Claims
Immediate Supervisor: Senior Legal Officer
Overall Responsibility:
The position in liaison with the Senior Legal Officer is responsible for controlling litigation cases with external lawyers and all legal cases and ensuring that timely out of court settlements and/or recoveries are achieved.
Key Tasks, Duties and Responsibilities
Assist in appointment of defence lawyers where action is brought against the company and ensure at all times the advocates work in the best interest of the Company.Assist in recovery of company outlay from negligent third parties.Assist in negotiating amicably, out of court settlements.Review investigation reports, to ensure that they are comprehensive enough to meet the need for which they were sought, and recommend remedial action as necessaryAssist in processing of payments to claimants and service providersAssist in legal research and preparing legal opinions to both external and internal clients.With the assistance of Senior legal officer, respond to any correspondence and/or enquiries regarding claims legal issues.Maintain adequate reserves for legal claims.Prepare legal documents as required.Any other duties that may be assigned from time to time.Requirements
Bachelor of Law degreeAdvocate of the High Court.Two years relevant experienceCompetencies
Knowledge in insurance products and servicesBasic knowledge claims management/handlingExcellent analytical, communication and customer handling skills7. Job Title: Relationship Officer
Locations: 4 Regions - Mombasa, Rift, Western, Mt. Kenya
Division / Department: Marketing & Business Development
Immediate Supervisor: Assistant Manager, Marketing / Branch Manager
Overall Responsibility:
In charge of managing selected intermediary accounts and achieving monthly sales and growth targets
Key Tasks, Duties and Responsibilities
Achieve monthly sales and growth targetsChampioning new products/services to designated accountsGather market intelligence in order to identify specific needs of intermediaries.Disseminate product knowledge to the intermediaries.Give competitive quotations and ensure follow up is done to close the business.To oversee timely issuance of relevant documents to the intermediaries.Facilitate timely collections of premiums as per Company’s credit policy.Make regular visits in order to maintain relationships with the intermediaries.Offer advice on claims procedures.Give support to intermediaries including carrying out risk surveys, reviewing performance and loss ratios.Soliciting for business from intermediaries and maintaining a fairly balanced portfolio mix.Organizing intermediaries’ training, seminars and scheduled functions.Requirements
Bachelor’s DegreeSales experience highly preferred2 years minimum work experience preferably in insurance industryProgress in ACII/AIIK preferableCompetencies
Knowledge in insurance products and servicesStrong negotiation and sales skillsStrong interpersonal skillsExcellent customer handling skills8. Job Title: Senior Human Resources Executive
Location: Head Office
Division / Department: Human Resources & Administration
Immediate Supervisor: Assistant Manager – HR & Administration
Overall Responsibility:
The position is responsible for coordinating the various HR Operations in the HR Department ensuring effective service delivery to the business in support of achievement of overall company objectives
Key Tasks, Duties and Responsibilities
Assist in providing career guidance, counselling and managing the company’s talent management programCoordinating the entire staff recruitment process in consultation with Assistant HRM.Prepares employees for assignments by establishing and conducting orientation and necessary training programs.Assist in the monitoring of the performance management system and provide appropriate feedback for decision makingReviewing and updating Job Descriptions and KPI’s to ensure alignment with organizational needsAssist in the formulation of strategy and monitoring of the Human Resources BudgetsContribute to the creation of company policies and procedures that facilitate best practiceAssist in rewards and benefits administration to deliver competitiveness and cost effectiveness in order to motivate and retain talentEnsure optimization of the Human Resource Information System (HRIS) is achieved to improve HR Service DeliveryResponsible for all Staff Welfare MattersAssist in ensuring departments compliance to the laid out processes in line with the ISO CertificationManage the Human Resource Executives Performance and DevelopmentAny other duties that may be assignedRequirements
University Graduate with a Business related DegreeHigher National Diploma in Human Resource Management4 years working experienceCompetencies
Basic knowledge in Talent ManagementKnowledge of the Kenya Labour LawsExcellent analytical, communication and customer handling skillsAbility to build relationships and good HRIS skills9. Job Title: Underwriting Executive
Division / Department: Underwriting
Immediate Supervisor: Underwriting Supervisor
Overall Responsibility:
The position is responsible for assessing risks in accordance with laid down underwriting procedures in the company and ensure effective and efficient service delivery to customers
Key Tasks, Duties and Responsibilities
Review all applications for insurance –determine the profiles of risks presented to the branch/company for insurance and assess their acceptability or otherwise.Review all reports from various service providers relating to proposals for insurance.Review proposals for insurance and adjust benefits where necessary by reviewing previous files, worksheets, etc.Ensure all related activities to underwriting are properly coordinated and enforcedParticipate in sales initiatives.Ensure timely preparation and dispatch of policy documents.Review of suspense items and follow up on outstanding requirements with a view to reconciling them in record time.Timely processing of quotations and tender documents, credits and refunds.Liaising with intermediaries for business supportAny other duties assigned by management in line with task.Requirements
Bachelor’s Degree from a recognized university2 years minimum work experience preferably in insurance industryProgress in ACII/AIIK preferableCompetencies
Knowledge in insurance products and servicesBasic claims knowledgeExcellent analytical, communication and customer handling skills10. Job Title: Assistant Manager – Alternative Distribution Channels
Location: Head Office
Division / Department: Marketing & Business Development
Immediate Supervisor: Head of Marketing & Business Development
Overall Responsibility:
The position is responsible for leading the ADC Unit in the identification, servicing and growing the relationship of the various new and existing product distribution channels.
Key Tasks, Duties and Responsibilities
Business Development which involves identifying, growing and meeting new business and renewals in relation to Banc-assurance and other Alternative Distribution ChannelsProviding Support and Customer Service to the various partners and distribution channelsDrive Product Innovation in the Product Development Committee by proposing various Micro insurance ProductsProvide logistical support in branding and product development of micro insurance productsConduct Market and competitor research on new and existing products. Retain, develop and maintain constant contact and establish an effective communication protocols with key stakeholders in Bancassurance & Micro Insurance sectorMonitor and evaluate & give feedback the performance of Key products including Orient Mobile; Safaribima and other Micro insurance and Bancassurance products.Provide feedback to Management on operations, challenges, progress and the needs of the Micro-Insurance unit.Manage the Performance and Development of the staff in the unitWork closely with trainers to develop and implement a Consumer Education program for the micro-insurance customers.Conduct Trainings and informative Sessions to the various distribution channels and partnersCarry out a direct client acquisition activation campaigns for the micro Insurance ProductsAct as a Liaison between the various distribution partners i.e Banks, MFI’s, Sacco’s and others with the claims, Underwriting, Finance & Customer Experience Units ensuring all matters are resolvedRequirements
A Bachelor’s Degree from a recognized UniversityMinimum 3CII / AIIK Papers or its EquivalentSix (6) Years’ Experience, Two (2) of which should be in a similar roleCompetencies
Strong analytical, communication and leadership skillsKnowledge in Product Development and PricingKnowledge of insurance principles and Underwriting practiceA strong Desire for innovation and entrepreneurshipRelationship Building SkillsNB: Kindly specify the region you are interested in.
How to Apply:
If you are interested in a position and have the required qualifications, skills and experience, Kenya Orient Job Vacancies to apply online and submit a duly filled application form on or before Wednesday, 19th November 2014.
Only shortlisted candidates will be contacted.
As a successful candidate, you will work in a fun, highly innovative and engaging environment suitable for providing Unique, Relevant and Innovative insurance solutions that exceed our client’s expectations.
1. Job Title: Audit Supervisor
Location: Head Office
Division / Department: Audit and Compliance
Immediate Supervisor: Audit and Compliance Manager
Overall Responsibility:
The position is responsible for carrying out audits with a view to ensuring compliance with technical, operational, regulatory and corporate governance through adherence to KOIL procedures.
Key Tasks, Duties and Responsibilities
Review audit assignments including proper planning, audit testing, schedule and developing audit program, working papers or documentation, disclosure of audit finding and audit report drafting in close liaison with the audit and compliance manager.Participate in the preparation of the strategic and risk based audit plan aligned to the company objectives.Carry out routine audits and adhoc audits, compile quality and timely detailed findings, implications and make necessary recommendations to management for system and controls improvements.Carry out special investigations and make recommendations as necessary.Assist in identifying and investigating possible risk areas and reporting to management.Assist in systems review with a view to advising on areas that need to be strengthened.Assist in the review of internal procedures within the company processes.Assist with preparation of reports to management and the board audit committee.Carrying out reviews and supervision on staff performance in the Department.Prepare training materials and assist in training of staff on Audit and compliance issues.Assist in the follow-up of on status of implementation of both internal and external auditors’ recommendations.Performing any other duties as required from time to time.Requirements
A bachelor’s degree in commerce or equivalentCPA (K) or equivalentCISA qualificationFour (4) years’ experience in internal audit or in a professional audit firm three (3) of which should be at section Head level or aboveCompetencies
Strong analytical, communication and decision making skillsKnowledge in International Auditing standardsKnowledge of insurance principles and practiceHands on IT knowledge and system/compliance audits2. Job Title: Claims Executive
Location: Head Office
Division / Department: Claims Department
Immediate Supervisor: Claims Supervisor
Overall Responsibility:
The position is responsible for opening new claims and processing of non-legal Claims in line with the company policy
Key Tasks, Duties and Responsibilities
Open and acknowledge new claimsAppoint service providers within the set benchmarks, review their reports and process claims as necessary.Initiate recovery from negligent third parties and promptly hand file to Legal Section for follow ups.Ensure payment to policyholders and service providers within stipulated company benchmarks.Maintain registers and adequate claims reserves.Respond to correspondence and/or queries relating to claims falling under area of responsibility.Make recommendations on settlements of claims falling under area of responsibility.Prepare claims reports e.g. monthly theft report, monthly salvage report and any other reports which may be required from time to time.Deputize the Senior Claims ExecutivePerform any other duties as required from time to time.Requirements
Bachelor’s degreePass in at least two ACII papers or equivalent2 (Two) years’ relevant experienceCompetencies
Basic underwriting and legal knowledgeKnowledge on insurance products and servicesGood negotiation skillsAnalytical thinking and flexibilityExcellent customer handling skills3. Graduate Apprentice
At Kenya Orient Insurance, we take pride in our highly qualified professionals who deliver our mission everyday to provide Unique, Relevant and Innovative insurance solutions that exceed our customer’s expectations.
We are seeking to recruit Five (5) Fresh University Graduates from all disciplines to join our team of professionals as Graduate Apprentices’.
Kenya Orient offers a Graduate Apprentice Program to groom fresh talent of different academic disciplines into future leaders.
The Graduate Apprentice Program lasts for eighteen months during which trainees work as full time employees and receive extensive training, whilst they perform their role and in real work situations.
To join the Graduate Apprentice Program, applicants are expected to have met the following minimum requirements:
Have attained a Bachelors degree with a minimum of second class honours upper division from a recognized university and must have graduated in 2013 or graduating in 2014Possess excellent communication skills both written and oral;Demonstrate innovation and creativityDemonstrate problem solving and negotiating skills;Have Excellent IS skills;Evidence of holding positions of responsibilityAble to demonstrate planning and organizing skills and the ability to work in a team;Ability to work in a team and have interpersonal skills;4. Job Title: Accounts Executive (Branch)
Location: Mombasa and Kisumu
Division / Department: Finance
Immediate Supervisor: Branch Manager / Manager – Finance
Overall Responsibility:
To execute the branch level finance function as directed by head office to support revenue assurance and credit control.
Key Tasks, Duties and Responsibilities
Ensure all revenue is promptly and correctly receipted.Perform weekly cash counts and prepare imprest replenishments for the branch.Receive post dated cheques and ensure they are banked on time.Ensure daily banking and daily monitoring of returned cheques and notification to Accounts Assistant (Bank Reconciliation) in copy to Branch Operations Manager & Senior Accountant.Respond to all General ledger reconciliation queries.Assist the branch manager with budgetary controls.Confirm premium receipt as part of claim processing and report to the AccountsExecutive-Branch Accounts.Advice on Intermediary Commission related issues.Monitor collections and advice the Senior Accountant-Credit Control.Revenue Assurance-Ensure minimal leakage through compliance through accurate receipting.Manage the Fixed Asset Transfer forms and update the branch fixed asset registerAdminister the branch stationary and receive and reissue Certificates to the underwriting function of the branch.Filing of all payments vouchers and maintaining filing system.Any other duties that may be assigned from time to time.Requirements
A bachelor’s Degree in commerce or Business AdministrationPart qualification in CPA (Part 2)2 years relevant working experienceCompetencies
Basic financial reporting skillsBasic budget formulation, financial analysis & IT skillsExcellent analytical, communication and customer handling skills5. Job Title: Internal Assessor
Location: Head Office
Division / Department: Claims
Immediate Supervisor: Assistant Manager Claims – Non Legal
Overall Responsibility:
This position is responsible for the summative and formative internal verification of assessment reports.
Re-inspect motor vehicles and assess small damages
Key Tasks, Duties and Responsibilities
Scrutinize all the assessment reports submitted by the assessors and recommending the next course of action.Ensure that all assessors conduct themselves professionally and ethically and make recommendations where action is warranted.Re-inspect all motor vehicles within Nairobi after repairs are concluded by the garages.Recommend for a second assessment on accident vehicles outside Nairobi whenever necessary.Assess and authorize small damages (up to Kshs. 100,000) without involving external assessors.Prepare analysis assessment reports for damages below Kshs.200, 000 and authorize repairs without a second opinion unless where necessary.Carry out a second assessment on all vehicles whose estimated damage is more than Kshs.200, 000 and authorize their repairs immediately after making the necessary adjustments.Appoint an assessor for all cases estimated above Kshs.500, 000 assessed for a second opinion before authorizing repairs.Isolate and carry out repairs audit for the specific cases identified at the time of scrutinizing the claim form and assessment reports.Determine the reserve amount and update as appropriate.Carry out random checks on garages and provide recommendationsPrepare monthly reports giving claims change indicators.Any other duties as may be allocated by the management.Requirements
Degree or Diploma in Automotive or Mechanical EngineeringCertification in Insurance will be an added advantage2 years working experienceCompetencies
Knowledge in insurance products and servicesBasic knowledge claims management/handlingExcellent analytical, communication and customer handling skillsAbility to build relationships and good report writing skillsGood understanding of asset valuation and assessment6. Job Title: Legal Officer
Location: Head Office
Division / Department: Claims
Immediate Supervisor: Senior Legal Officer
Overall Responsibility:
The position in liaison with the Senior Legal Officer is responsible for controlling litigation cases with external lawyers and all legal cases and ensuring that timely out of court settlements and/or recoveries are achieved.
Key Tasks, Duties and Responsibilities
Assist in appointment of defence lawyers where action is brought against the company and ensure at all times the advocates work in the best interest of the Company.Assist in recovery of company outlay from negligent third parties.Assist in negotiating amicably, out of court settlements.Review investigation reports, to ensure that they are comprehensive enough to meet the need for which they were sought, and recommend remedial action as necessaryAssist in processing of payments to claimants and service providersAssist in legal research and preparing legal opinions to both external and internal clients.With the assistance of Senior legal officer, respond to any correspondence and/or enquiries regarding claims legal issues.Maintain adequate reserves for legal claims.Prepare legal documents as required.Any other duties that may be assigned from time to time.Requirements
Bachelor of Law degreeAdvocate of the High Court.Two years relevant experienceCompetencies
Knowledge in insurance products and servicesBasic knowledge claims management/handlingExcellent analytical, communication and customer handling skills7. Job Title: Relationship Officer
Locations: 4 Regions - Mombasa, Rift, Western, Mt. Kenya
Division / Department: Marketing & Business Development
Immediate Supervisor: Assistant Manager, Marketing / Branch Manager
Overall Responsibility:
In charge of managing selected intermediary accounts and achieving monthly sales and growth targets
Key Tasks, Duties and Responsibilities
Achieve monthly sales and growth targetsChampioning new products/services to designated accountsGather market intelligence in order to identify specific needs of intermediaries.Disseminate product knowledge to the intermediaries.Give competitive quotations and ensure follow up is done to close the business.To oversee timely issuance of relevant documents to the intermediaries.Facilitate timely collections of premiums as per Company’s credit policy.Make regular visits in order to maintain relationships with the intermediaries.Offer advice on claims procedures.Give support to intermediaries including carrying out risk surveys, reviewing performance and loss ratios.Soliciting for business from intermediaries and maintaining a fairly balanced portfolio mix.Organizing intermediaries’ training, seminars and scheduled functions.Requirements
Bachelor’s DegreeSales experience highly preferred2 years minimum work experience preferably in insurance industryProgress in ACII/AIIK preferableCompetencies
Knowledge in insurance products and servicesStrong negotiation and sales skillsStrong interpersonal skillsExcellent customer handling skills8. Job Title: Senior Human Resources Executive
Location: Head Office
Division / Department: Human Resources & Administration
Immediate Supervisor: Assistant Manager – HR & Administration
Overall Responsibility:
The position is responsible for coordinating the various HR Operations in the HR Department ensuring effective service delivery to the business in support of achievement of overall company objectives
Key Tasks, Duties and Responsibilities
Assist in providing career guidance, counselling and managing the company’s talent management programCoordinating the entire staff recruitment process in consultation with Assistant HRM.Prepares employees for assignments by establishing and conducting orientation and necessary training programs.Assist in the monitoring of the performance management system and provide appropriate feedback for decision makingReviewing and updating Job Descriptions and KPI’s to ensure alignment with organizational needsAssist in the formulation of strategy and monitoring of the Human Resources BudgetsContribute to the creation of company policies and procedures that facilitate best practiceAssist in rewards and benefits administration to deliver competitiveness and cost effectiveness in order to motivate and retain talentEnsure optimization of the Human Resource Information System (HRIS) is achieved to improve HR Service DeliveryResponsible for all Staff Welfare MattersAssist in ensuring departments compliance to the laid out processes in line with the ISO CertificationManage the Human Resource Executives Performance and DevelopmentAny other duties that may be assignedRequirements
University Graduate with a Business related DegreeHigher National Diploma in Human Resource Management4 years working experienceCompetencies
Basic knowledge in Talent ManagementKnowledge of the Kenya Labour LawsExcellent analytical, communication and customer handling skillsAbility to build relationships and good HRIS skills9. Job Title: Underwriting Executive
Division / Department: Underwriting
Immediate Supervisor: Underwriting Supervisor
Overall Responsibility:
The position is responsible for assessing risks in accordance with laid down underwriting procedures in the company and ensure effective and efficient service delivery to customers
Key Tasks, Duties and Responsibilities
Review all applications for insurance –determine the profiles of risks presented to the branch/company for insurance and assess their acceptability or otherwise.Review all reports from various service providers relating to proposals for insurance.Review proposals for insurance and adjust benefits where necessary by reviewing previous files, worksheets, etc.Ensure all related activities to underwriting are properly coordinated and enforcedParticipate in sales initiatives.Ensure timely preparation and dispatch of policy documents.Review of suspense items and follow up on outstanding requirements with a view to reconciling them in record time.Timely processing of quotations and tender documents, credits and refunds.Liaising with intermediaries for business supportAny other duties assigned by management in line with task.Requirements
Bachelor’s Degree from a recognized university2 years minimum work experience preferably in insurance industryProgress in ACII/AIIK preferableCompetencies
Knowledge in insurance products and servicesBasic claims knowledgeExcellent analytical, communication and customer handling skills10. Job Title: Assistant Manager – Alternative Distribution Channels
Location: Head Office
Division / Department: Marketing & Business Development
Immediate Supervisor: Head of Marketing & Business Development
Overall Responsibility:
The position is responsible for leading the ADC Unit in the identification, servicing and growing the relationship of the various new and existing product distribution channels.
Key Tasks, Duties and Responsibilities
Business Development which involves identifying, growing and meeting new business and renewals in relation to Banc-assurance and other Alternative Distribution ChannelsProviding Support and Customer Service to the various partners and distribution channelsDrive Product Innovation in the Product Development Committee by proposing various Micro insurance ProductsProvide logistical support in branding and product development of micro insurance productsConduct Market and competitor research on new and existing products. Retain, develop and maintain constant contact and establish an effective communication protocols with key stakeholders in Bancassurance & Micro Insurance sectorMonitor and evaluate & give feedback the performance of Key products including Orient Mobile; Safaribima and other Micro insurance and Bancassurance products.Provide feedback to Management on operations, challenges, progress and the needs of the Micro-Insurance unit.Manage the Performance and Development of the staff in the unitWork closely with trainers to develop and implement a Consumer Education program for the micro-insurance customers.Conduct Trainings and informative Sessions to the various distribution channels and partnersCarry out a direct client acquisition activation campaigns for the micro Insurance ProductsAct as a Liaison between the various distribution partners i.e Banks, MFI’s, Sacco’s and others with the claims, Underwriting, Finance & Customer Experience Units ensuring all matters are resolvedRequirements
A Bachelor’s Degree from a recognized UniversityMinimum 3CII / AIIK Papers or its EquivalentSix (6) Years’ Experience, Two (2) of which should be in a similar roleCompetencies
Strong analytical, communication and leadership skillsKnowledge in Product Development and PricingKnowledge of insurance principles and Underwriting practiceA strong Desire for innovation and entrepreneurshipRelationship Building SkillsNB: Kindly specify the region you are interested in.
How to Apply:
If you are interested in a position and have the required qualifications, skills and experience, Kenya Orient Job Vacancies to apply online and submit a duly filled application form on or before Wednesday, 19th November 2014.
Only shortlisted candidates will be contacted.
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