Advertiser: Tours and Travel CompanyJob Category: Airport Representative Intern
Reports To: Operation Manager
Salary: Negotiable
Responsible for receiving & guiding guests at the airport, advising dispatch on any matter related to flights details like timings any delays that might be experienced.Building relationships with clients and corporate customers while protecting our products & services.Providing customer care services to our clients both in the corporate world and the private sector as and when required.Minimum O-level certificateDiploma in Tours & Travel/Customer care trainingMinimum of two years experience Good communication skills. Fluent in English.Smart and well presentable Coordinate with dispatch to ensure that all airport transfers are executed more efficientlyMonitor chauffers while at the airport to ensure transfers are handled smoothlyReceiving and welcoming guests at the airportAssist the dispatch attendants to promote consistency in operations.Advising dispatch attendants on flight details at the airportAny other duties that you may be assigned by the management from time to timeAdhere to all company regulations strictly.Avoid usage of any forms of drugs, alcohol, nicotine or intoxicants while at workDrive undisrupted by any other hand held devices at all times Indemnify Africabs Tours company and all its entities from any and all claims arising during the omission or commission of your workPlan and implement marketing initiatives to grow and maintain customer databaseBe professional and courteous to all persons whilst employed with Africabs Tours CompanyOral and written communication skills. Interpersonal skills using tact, patience and courtesy.Establish and maintain cooperative and effective working relationships with othersOperation of a computer and assigned office equipment.; drive a vehicle to conduct work as assigned.Analyze situations accurately and adopt an effective course of action. Establish and maintain priorities; Meet schedules and time lines. Work independently with little direction. Plan and organize work. Prepare comprehensive narrative and statistical reports.Direct the maintenance of a variety of reports, records and files related to assigned activities.Resolving Conflicts and Negotiating with Others. Estimating the Quantifiable Characteristics of your workCommunicating Skills with Clients, Supervisors, Peers, or SubordinatesAbility to work successfully as a part of a multidisciplinary team Ability to use all physical faculties of your body.Mentally stableHow to Apply:
If you are up to the challenge, posses the necessary qualification and experience, please send your CV and application quoting the job title on the email subject to hr@africabstours.com
Deadline for application is 12th September 2014.
Only successful candidates will be contacted.
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