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Customer Service Attendant Job, Latest Customer Service Jobs In Kenya,
Our client is an outdoor indoor sports and gaming Arcade Company. They seek to hire a competent Customer Service Attendant who will under the guidance of the supervisor ensure that the rules of the sports and games are being followed by all players at all times. (Gross (Salary: Kshs 17,800).
Responsibilities
- Resolve customer issues and answer questions.
- Maintain a safe and clean working environment.
- Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
- Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
- Direct patrons to rides, seats, or attractions.
- Keep informed of shut-down and emergency evacuation procedures.
- Inspect equipment to detect wear and damage and perform minor repairs, adjustments, or maintenance tasks, such as oiling parts.
- Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
- Verify, collect or punch tickets before admitting patrons to venues
- Fasten safety devices for patrons, or provide them with directions for fastening devices.
- Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.
Qualifications & Experience
- Diploma in any related field
- 1-2 years of experience in hospitality
- Energetic. Physical ability to be on your feet 8 hours at a time
- Ability to effectively explain rules and regulations to customers
- Strong conflict management skills
- Excellent customer service & communication skills
- Friendly and positive attitude
- First Aid certification is a plus
- Effective communication and customer service skills
- Knowledge of cash handling procedures
- Flexibility to work weekends and holidays
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https://jobcenterkenya.com/customer-service-attendant-job-corporate-staffing/
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