Product Owner (Integrated Business Solutions) at Safaricom Kenya

Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA. We are pleased to announce the subject career opportunity within Mobile Payments (M-Pesa Africa) reporting to the Product Management

Roles and Responsibilities

•     Design, develop, commercialize, and support end-to-end business integration solutions to third-party ecosystems using the best available technologies and processes.


•     Effectively translate business strategies into product & solutions strategies and value increments, to deliver against Safaricom’s core customer value propositions and strategic and financial goals.


•     Drive Integration as a managed service strategy. (Plug and Play solutions)


•     Drive product launches including working with public relations team, executives, and other product management team members.


•     Identify and support the improvement of the platform architecture to support current and future initiatives. Evaluating and balancing new system requirements; considering technological trade-offs and the impact of technical debt.


•     Apply experience of DevOps best practices to enable highly available, reliable, and secure systems and processes.


•     Work closely with various stakeholders in the business to gain a deep understanding of customer experience; market insights and generate new ideas that grow market share, improve customer experience, and drive growth.


•     Contribute to the development of commercial models and pricing strategies targeted at growing revenue and user lifetime value, proposing an overall budget to accomplish goals, given the resources and timelines.


•     Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.


•     Create, prioritize, and maintain a product backlog in accordance with the tribe mission ensuring value maximization and alignment to the tribe mission.


•     Define skills and capabilities required for proper operation of new squads together with Tribe Lead, Tribe Tech Lead and Chapter Leads.


•     Serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the product


•     Serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the product

Qualifications

•     BSc. in Computer Science, Engineering or equivalent preferred with experience in managing the delivery of digital products.


•     2+ years’ experience in the FinTech space, ideally in business development & account management.


•     Experience in B2B and B2C payment enablement


•     Knowledge in building API products or platforms that ship.


•     Integration experience with payment providers.


•     Experience working in a product development agile team with at least 2+ yrs. as a product owner or manager


•     Knowledge of principles of DevOps.


•     Solid technical background with understanding and/or hands-on experience in software development and web technologies


•     Proven track record managing complex strategic and operational initiatives, working through technical, operational, legal/policy, and business issues within the FinTech and/or Financial Services industry, which have an impact across a company, on customers, and the revenue generation capability of the organization


•     Software Quality Assurance and testing skills and experience.


•     Understanding of Agile methodologies and a role model of the agile mindset and principles


•     Strong analytical and problem-solving skills.


•     Strong communication skills, written and verbal coupled with good listening and critical reasoning skills.

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