afb Credit Process Administrator Job in Kenya

afb seeks to recruit for a Credit Process Administrator

Purpose of the Position: This role’s purpose is to support the Head of afb Advance in running the day to day operations of the business unit. 

He/She will work closely with merchants and channel partners in monitoring data integrity on the systems, managing information flow between the different business functions and recommending improvements to credit and general business processes. This role is responsible for administering the collections process, finalising disbursements on our e-money platforms and assisting in the smooth, efficient and effective running of the lending process.

Responsibilities and Requirements
Responsibility 1 – Credit Process
Document and communicate process changes that result from the review of the business unit lending policiesMonitor the adherence to all internal processes including SOPs and systems administration and report/remedy any instances of breakdown in this processReview business processes regularly to ensure all operational systems are working at the most efficient levelCoordinate the communication between support and business functions with regards to improvements to each function geared towards streamlining the effectiveness and efficiency of the business unit’s servicesResponsibility 2 – Disbursement ProcessBe responsible for the smooth running of the disbursement process through monitoring, examining and confirming disbursements on our e-money platformsMonitor disbursement capital levels on these platforms and report accordinglySet up and provide reports on key financial indicators as requiredResponsibility 3 – Collections ProcessMonitor the progress of all defaulters and take timely steps to contain the situation as per the credit policy and SOPs governing this process    Liaise with collection agencies, reporting agencies and the channel partners’ sales department to set controlsPrepare periodic management reportsResponsibility 4 – Data Integrity Play a significant role in monitoring the integrity and completeness of data capturedFlag any discrepancies and seek swift clarity of these variances
Academic & trade qualifications

Essential

Finance/Economics/Business based qualificationFinancial ServicesCollections ExperienceExcel savvyPersonal Qualities & Behavioural Traits
 Excellent communication skills, both verbal and writtenAbility to work under minimum supervisionHighly organisedMature self-starter who takes initiativeStrong client service orientationPersonableHead of afb Advance-Kenya:- Direct line manager, who will offer ongoing support and supervisionAfb Staff:- Monitor and enforce internal work procedures consistent with business unit goals and objectivesChannel Partner Staff:- Coordinate and communicate process improvements and effects on each functionExternal Specialists:- Respond promptly and accurately to requests for reports and feedback on process setbacksPerformance review period: Initial 3 month probation. Upon successful completion of the probation period, bi-annual reviews will be conducted in June and December.

If you are interested and meet the above requirements and competencies, kindly send your cv and cover letter detailing your suitability for the position applied for to careers@afb.co.ke